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Social Media



The following User Agreement governs the use of official Tax Institute social media sites, including, but not limited to, Twitter, LinkedIn, Facebook, and The Tax Institute blog.

The User Agreement may be modified from time to time; the date of the most recent revisions will appear on this page, so check back often.

Your failure to follow these rules, whether listed below or in bulletins posted at various points on the web site, may result in suspension or termination of your access to the web site, without notice.


By posting content on The Tax Institute’s social media sites you agree to comply with the Term and Conditions of the service and in particular you represent, warrant and agree that no content submitted, posted, transmitted, or shared by you will infringe upon the rights of any third party, including but not limited to copyright, trademark, privacy, or containing defamatory or discriminatory or otherwise unlawful material.

While we encourage users to establish the general rules and norms, The Tax Institute’s social media sites will be monitored and activities such as engaging in conduct deemed to be of an illegal nature (including posting defamatory, obscene, illegal or other unlawful material or information), not respecting individual privacy or using language that is not respectful to others (including personal attacks, foul language or offensive material or information) or failing to obey copyright laws will be at the discretion of The Tax Institute and may result in the removal of content and blocking of users.


We maintain our social media sites, including The Tax Institute blog for you, and other users who are seeking to share experiences, opinions and helpful information. We encourage an open and honest exchange of ideas and expect all users of these sites to respect the rights of others.

By participating in The Tax Institute’s social media sites we ask that you adhere to the following values:

  1. Show respect

Treat all your fellow community members with the respect they deserve,

  1. Acknowledge privacy

Treat all personal information as private.

  1. Use appropriately

Refrain from any vulgar and offensive commentary or material.

  1. Use legally

Refrain from any illegal and unlawful commentary or material.

  1. Don’t spam

Refrain from posting spam or any material that is intended to mislead community members.


The Tax Institute’s social media sites, and their content, are managed solely by the social media team on behalf of the organisation. The social media team will update and monitor the sites during office hours (AEST), Monday to Friday.

We welcome feedback and ideas from all users, and we will endeavour to join the conversation where possible. While we are not able to reply individually to all the comments and messages we receive, we will ensure that any emerging trends or suggestions are passed to the relevant people in the organisation.


We accept no responsibility or liability for any content whatsoever that is posted by users outside The Tax Institute’s social media team on The Tax Institute’s social media sites.

The Tax Institute does not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions, or statements posted by users on these sites. Any information or material placed online, including advice and opinions, are the views and responsibility of the individual user making the comments and do not necessarily represent the views of The Tax Institute.

By submitting a comment for posting, you agree that The Tax Institute is not responsible, and shall have no liability to you, with respect to any information or materials posted by others, including defamatory, offensive or illicit material, even material that violates this User Agreement.


We accept no responsibility or liability for any content whatsoever of any external site that is linked to from The Tax Institute’s social media sites.

The appearance of external hyperlinks does not constitute endorsement by The Tax Institute of the linked web sites, or the information, products or services contained therein. The Tax Institute does not exercise any editorial control over the information you may find at these locations.

Please let us know about existing external links which you believe are inappropriate and about specific additional external links which you believe ought to be included.


The Tax Institute reserves the right, but undertakes no duty, to review, edit, move or delete any material submitted as a comment to the information provided for display or placed on the social media web sites in its sole discretion, without notice. Comments submitted to these sites will be reviewed and a representative sample may be posted on the Web site, or in the case of social networking sites, inappropriate comments may be deleted at the sole discretion of The Tax Institute. We hope to receive submissions from all viewpoints, but we ask that all participants agree to the following Terms of Participation:

To ensure constructive questions, please post only questions directly related and relevant to The Tax Institute. Refrain from posting questions that contain threats, obscenity, material that would violate the law if published here, abusive, defamatory or sexually explicit material.

Submissions containing the following will be deleted:

  • Contains obscene or threatening language or discrimination (hate speech) based on race, sex, gender, religion, national origin, age, or disability.
  • Promotes services or products (not including non-commercial links that are relevant to the topic)
  • Includes any personal or sensitive information (phone numbers, email or postal addresses)


Any content posted on The Tax Institute’s social media sites is subject to copyright laws. Unless you own the rights to the content, you may not reproduce, adapt or communicate it without the permission of the copyright owner, nor use the content for commercial purposes.


The Tax Institute Social Media Guidelines for Moderation

The Tax Institute values your participation and contribution to our community forums, hubs, blogs and websites.  We invite you to share your experiences, feedback, expertise, and improvement suggestions to help us better connect with members and the tax community.

As such, all comments submitted to us will be reviewed and subject to the following ‘ground rules’ to help maintain a vibrant community respectful to all participants.

1. We have the right to moderate the content

We welcome and acknowledge both positive and negative feedback, but we will moderate (review, approve and remove) content without prior agreement with the user originating the content on any social media properties set up by The Tax Institute (subject to the governance of the social media property) based on our criteria below:

1a. No Private or Confidential information is disclosed, such as personal account information, passwords, etc…  We take the privacy of our members, customers and stakeholders seriously, and will take necessary measures to ensure we comply with the relevant privacy legislation and laws of the country we operate in.

1b. No inappropriate content or personal attacks.  Do not post denigrating, disrespectful, offensive, obscene, threatening or abusive material, and do not direct this content at community participants (such as blog authors, moderators or admin personnel, and other community members).

1c. Participation needs to be relevant to the topic, and helpful to the community.  We will remove content that is unrelated to the topic and any content that repetitively talks to the same subject, i.e. personal agendas, etc… We will also remove any content that solicits sales, and for personal, political and commercial gains.

1d. Any illegal, copyrighted, intellectual property, and other content that may put The Tax Institute (and our associated brands and companies) in a threatened or litigious circumstances will be removed.

1e. Be courteous and respectful to community members, so refrain from shouting (ALL CAPS), excessive use of slang and misrepresenting yourself to others.

1f. We reserve the right (where the social media property allows) to block users from The Tax Institute owned social media properties at our sole discretion, without notice.

2. All contributors should be transparent

We have good faith that community members will not misrepresent themselves or post false and misleading information.  Anyone contributing content on behalf of The Tax Institute, such as contractors, endorsements, seeding, or incentivised in any way by The Tax Institute for their content should disclose their relationship to The Tax Institute.

3. Communities are not specific customer servicing points

We will try to answer questions and contribute to the discussion, but some forums and discussion boards are not meant for member and customer service or complaints handling, so we will redirect these requests to the appropriate channels, such as our Twitter account.