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28 Sep 06 Biannual tracking survey of tax agents

The ATO has advised that a total of 1,200 randomly selected tax agents will be interviewed by way of a computer assisted telephone interviewing (CATI) tracking system from Wednesday 27 September 2006 until Thursday 5 October 2006 and should take around 10 minutes to complete. This is part of the Biannual tracking survey of tax agents’ perception of service and usage of channels will help us gain an understanding of their recent experiences with the ATO through various channels, including phone, Tax Agent Portal, and correspondence.

For a copy of the ATO advice, go here

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