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20 Jun 08 Debit collection and other issues from the ATO’S Lodgment Working Group

As mentioned last week (see 2008 TAXVINE No 23 (4) (13 June 2008)) the ATO’s Lodgment Working Group was meeting on Friday 13 June 2008.

In respect of the external debt collection processes the ATO explained that their external debt collectors were subject to similar rules as those that applied internally in relation to escalation of issues. If tax agents are unhappy with a conversation they can request escalation to an external supervisor and then to the ATO for further consideration.

In respect of the change program the ATO announced that it was successfully processing FBT returns and expected the backlog to be cleared by Friday 20 June 2008. The ATO also revealed it was reviewing its timetable and would advise of any changes. 

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