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25 Sep 099 Don't they look or can't they see?

Following Member 23's comments last week about the ATO's failure to offset taxpayers' debit and credit accounts, MEMBER 25 writes:

"Hi! A common problem - ATO sending out debt collection letters to people who have equal debit and credit balances on their tax and integrated client accounts. When I look these up on the tax agent portal, I can see that there is an equal debit and credit balance. Why can't the ATO see this?"

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