08 Aug 08 On ATO "aggression"MEMBER 1 writes:
"I am really concerned at the aggressive attitude of the ATO regarding 2007 lodgment and sending letters to clients advising that they are to be prosecuted. Like most small practices we have trouble getting staff and are behind with lodgments. The ATO should understand that. God knows their problems with staff are obvious. We know our clients and have lodged the clients who had tax to pay. The ones outstanding have refunds. We have divorced ourselves of some clients who will not play the game.
One of these clients was a high level taxpayer. This was because of a capital gain. The officer did not understand that capital gains are likely to be one-offs! I have no desire to have problems with the ATO. It is counter productive to business!
As a experienced agent and an ex ATO Auditor and Assessor I value my relationship with the ATO. But they are showing me no respect and no understanding of the issues involved. I have estimated that with the problems with their data base (it is stuffed) and the slowness of the Portal it costs the firm $800/wk in lost billings, and 200 hrs pa which I should be applying to lodgments. I do not need aggressive officers telling me things I already know."