"Today I had the privilege of experiencing ATO's new identification program. I had to call for a BAS deferral. Instead of providing TFN/address/bank account for the company I work for, I was told I had to prove my own identity (which is fine by me) effective 01/07/08.
After providing my personal TFN, address and DOB, the ATO officer asked for the refund/payment amount of my last assessment. How do they expect people to remember that? Fair enough if you are an individual calling up for your own tax affairs. I offered to provide my bank account number used for any tax refund, but unfortunately I was one of the unlucky one who had to pay tax last year. A bank account is only good if you receive a refund in the latest assessment!
After that I called the ATO feedback line, where the ATO officer basically said from now on you just have to bring in your personal Notice of Assessment from the ATO to work should you decide to talk to the ATO. This new requirement is just absolutely unrealistic and ridiculous!"