09 May 077 Professionalism Survey reportThe ATO has released a report on the Professionalism Survey conducted in November 2006 by DBM Consultants on behalf of the ATO. The report states:
"The November 2006 Professionalism Survey has yielded some very positive results for the Tax Office. The score for November 2006 (3.96) was significantly greater than that recorded in May 2006 and was the equal highest score recorded over the past four waves. There was also a significant improvement in satisfaction ratings across all nine Characteristics of Professionalism in the six months between May 2006 and November 2006."
For a copy of the report, go here