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30 Oct 08 Report on ATO's management of major, complex issues

In a media release issued on 29 October 2008, the Assistant Treasurer, Chris Bowen, announced the release of the Inspector-General of Taxation's report "Improvements to tax administration arising from the Inspector-General's case study reviews of the Tax Office's management of major, complex issues". This report is the fourth and final report on major complex issues. The report summarises systemic issues arising from three earlier case studies conducted by the Inspector-General in 2007 relating to service entity arrangements, living away from home allowances, and research and development syndicates.

Following consideration of the case study reports, the Inspector-General and the ATO have agreed that there is scope for improvement in the following inter-related areas which are expanded upon in the report:
  • timeliness - reducing the risk and consequences of delayed resolution;
  • compliance and risk management strategies - balancing efficiency and differentiation;
  • ATO values and obligations in a self-assessment system; and
  • communication and transparency.

For a copy of the media release, No 2008/090, 29 October 2008, go here.

For a copy of the Report, go here.

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