The Australian National Audit Office (ANAO) has tabled its report on the Taxpayers' Charter-Follow-up Audit. The objective of this audit was to assess the ATO’s implementation of the nine recommendations of Audit Report No.19 2004–05 Taxpayers’ Charter, having regard to any changed circumstances affecting the implementation of the recommendations. The report concludes that the ATO has progressed well in implementing the recommendations made in the first audit, implementing all recommendations in full or part. The ANAO made 4 recommendations to improve the ATO’s management of its responsibilities under the Charter.
For a copy of the report, No 40 2007-08, go here
For a copy of the Audit Brochure, go here