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24 Nov 2021 Advocacy Tracker

Key issues on the radar 

Our Tax Policy and Advocacy team is always working for our members. Our Advocacy Tracker sets out the key issues that we are advocating for on your behalf, including additional resources via the hyperlinks. Should members have any queries or wish to discuss matters with the Tax Policy and Advocacy team, please contact us at Tax Policy. 

Members can also track updated ATO advice under development and matters under consultation. 


Tax Policy and Advocacy activity 





Working with vulnerable clients – focus group 

The ATO has commenced a targeted consultation with a focus group on working with vulnerable clients, to understand the ATO’s approaches to working with vulnerable clients to identify opportunities to improve the client experience. 

The consultation, which is expected to conclude in November 2021, will explore the definition of, and approach to, vulnerability. Recent events such as the 2019–20 bushfires and the COVID-19 pandemic have drawn focus to the ATO’s need for an empathetic approach to clients experiencing vulnerability. 

Vulnerability includes those who are affected by homelessness, drugs and/or alcohol abuse (either their own, or vicariously), gambling, domestic and family violence, sexual and financial abuse, and mental illness. It also includes those for whom English is a second language, those in remote communities and those who are technologically challenged and may not have reliable or ready access to digital resources. 

The ATO is consulting with organisations that support or interact with vulnerable clients, including government agencies, welfare groups, financial counsellors and The Tax Institute (represented by our Senior Advocate, Robyn Jacobson, CTA). 


Non-arm’s length income of superannuation funds 

Following the recent release of LCR 2021/2, and PCG 2020/5 in 2020 on how the ATO will apply the non-arm’s length income (NALI) provisions to ‘non-arm’s length expenditure’ to complying superannuation entities, we continue to work with the other professional bodies to raise the practical implications of s 295-550 of the Income Tax Assessment Act 1997 with the government. 



Digital activity statements 

Following a number of members raising the issue of the removal of paper activity statements with us, The Tax Institute escalated the matter to the ATO late last year. 

This has resulted in a series of regular meetings to discuss the impact of the ATO’s decision to remove paper quarterly PAYG and GST instalment notices and the design of an interim solution which involves the reinstatement of paper activity statements from the March 2021 quarter. 

We continue to work with the ATO in the design of a permanent solution. 



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