On 27 June 2012, the Auditor-General Audit Report No 54 of 2011-12, The Engagement of External Debt Collection Agencies, was tabled in Parliament.
The objective of the audit was to assess the effectiveness of the ATO’s administration of external debt collection arrangements.
The report made 3 recommendations which the ATO has accepted.
For a copy of the report, go here
For a copy of the Audit Brochure, go here