On 16 April 2010, in an interview with Neil Mitchell on Radio 3AW, the Assistant Treasurer, Senator Nick Sherry, announced that he had asked the Inspector-General of Taxation (IGOT) to "carry out a total and thorough investigation...of the implementation of the [ATO] IT change and its impact".
The ATO has informed the Assistant Treasurer that the backlog will be cleared by "the end of April 2010".
In media release No 2010/065, issued on 19 April 2010, the Assistant Treasurer released the terms of reference for the IGOT's review of the implementation of the ATO's Change Program.
The terms of reference direct that the review should include an examination of:
- the impacts of the Change Program on taxpayers, taxpayer representatives and other external clients of the Australian Taxation Office;
- the impacts of the Change Program within the Australian Taxation Office;
- the resources used to implement the Change Program and whether these resources have been efficiently applied; and
- any other related matters.
"An appropriate timeline for the completion of the review will be decided in conjunction with the Inspector General and will be made public by the Inspector General in due course," the Assistant Treasurer said.