Last week, on Friday, 2 July 2010, Angie Ananda attended the ATO Lodgment Working Group meeting.
The key focus of this meeting was increasing electronic interactions between the ATO and its clients. The ATO's analysis shows that there is a large volume of paper exchange between the ATO, tax agents and taxpayers. The ATO's goal is to increase electronic interactions and decrease paper exchanges. The ATO recognise that gaps in its current services/support may currently provide a disincentive to lodge electronically. The ATO will be working to reduce or eliminate such disincentives.
In relation to this topic, the following issues were discussed:
- the types of electronic interactions the ATO will be focusing on;
- the value for tax practitioners of increasing electronic interactions and decreasing paper
- exchanges with the ATO; and
- the priorities of tax practitioners.
This will be a long term project for the ATO that will be phased in over the coming years.