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18 Nov 2021 ATO News

Changes to myGovID which may impact some users

There was a change to myGovID on Tuesday 16 November 2021 during the ATO’s regular Tuesday night maintenance window. These changes may impact some myGovID holders who enrolled or upgraded the strength of their credential between 29 October and 3 November 2021. 

Impacted new myGovID users will revert to basic strength and will need to revalidate their source documentation to access Online Services for Agents. Impacted existing users who updated their myGovID credential to a higher strength during that period will revert to the original strength level they held prior to 10:00am on 29 October 2021. These holders will need to revalidate their source documents to return to their pre-outage strength level. 

Any authorisations set up in RAM will not be impacted. 

Emails have been sent to all impacted myGovID holders to prepare them for this event. The ATO has updated their troubleshooting, dashboard sites and call centre scripting to be ready for queries that may still come from credential holders from Wednesday 17 November 2021. 

The ATO has also updated FAQ documents to support non-tax users of the credential who communicate online to relying agencies such as Service Australia.

ATO data matching program: Medicare exemptions 

The ATO will acquire Medicare Exemption Statement (MES) data from Services Australia for the 2020–21 financial year through to the 2022–23 financial year inclusively. The data items include: 

  • full name, date of birth, residential address, postal address, and client reference number identification details;
  • entitlement status, and approved entitlement period details. 

It is estimated that records relating to approximately 100,000 individuals will be obtained each financial year. 

The data will be acquired to ensure taxpayers are correctly claiming exemption from payment of the Medicare levy and Medicare in their income tax returns. 

More information can be found here

NSW payroll officer jailed for stealing colleagues’ identities to claim more than $180,000 of tax refund 

A former payroll officer in NSW has been sentenced to four years’ jail for five offences relating to the fraudulent lodgment of income tax returns, falsely claiming refunds totalling $182,365. Mr Faisal Hasan Rasel lodged 29 false income tax returns under the identity of 28 people, obtaining $64,541 in fraudulent refunds. 

Between late June 2015 and August 2015, Mr Rasel was in a position of trust and had access to other people’s particulars. Using this information, Mr Rasel undertook large scale fraud, lodging income tax returns in the names of 28 different people. 

As a result of the false lodgments, Mr Rasel fraudulently obtained a total of $64,541, which he directed to a number of different bank accounts opened in the name of others, including in the name of a false identity assumed by Mr Rasel. Further refund payments, totalling $117,824 were stopped by the ATO. 

This matter was prosecuted by the Commonwealth Director of Public Prosecutions. 

Read more here.


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