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02 Nov 12 ATO’s administration of debt relief arrangements – ANAO Audit

The Australian National Audit Office (ANAO) is currently conducting an audit into the ATO’s administration of debt relief arrangements, focusing on measures the ATO has available to reduce or cancel a debt. The audit is focusing on the following:
  • the availability of information to taxpayers about debt relief;
  • the mechanisms by which the ATO engages with taxpayers (eg application forms, requests for information, other communication tools);
  • the timeliness of debt relief decisions; and
  • taxpayers’ experiences in dealing with the ATO on these matters.
If Members have any feedback relevant to this review, please feel free to send through any feedback you have to Tax Policy.