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The ATO will soon begin issuing improved, contemporary debt letters.

When a taxpayer receives a letter the taxpayer will understand:

  • why the taxpayer is receiving the letter – it clearly states the type of overdue debt, the amount owing
  • what the taxpayer needs to do – taxpayers will know how to pay their debt, including preferred payments methods of BPAY and credit card. The letters show that help and support is available and provide contact details should they need to call to discuss their situation
  • what will happen if the taxpayer doesn’t pay – the letters clearly outline the consequences of what happens each day the debt remains unpaid. It shows how the debt will increase, the interest rate and the ATO’s ability to start legal recovery.

For more information go here.

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