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07 Nov 13 Dead or alive?

MEMBER 247 writes:

"You’re dead. No, I think I’m alive

On the lighter side of Pre-fill. It now updates deceased persons and brings them up as 'Estate' automatically. So much to the client’s surprise the Pre-fill showed her being dead. To our surprise the phone call to the ATO met with amusement and competency with the ATO officer seeing the other pre-fill information etc that the client could not be dead and fixed the issue. Pity more ATO officers don't realise their systems are very fallible."