07 Nov 13
Dead or alive?
MEMBER 247 writes:
"You’re dead. No, I think I’m alive
On the lighter side of Pre-fill. It now updates deceased persons and brings them up as 'Estate' automatically. So much to the client’s surprise the Pre-fill showed her being dead. To our surprise the phone call to the ATO met with amusement and competency with the ATO officer seeing the other pre-fill information etc that the client could not be dead and fixed the issue. Pity more ATO officers don't realise their systems are very fallible."