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17 Oct 14 Findings about tax professionals’ views on the ATO’s online channels

On 9 October 2014, David Johnson CTA (DWS Johnson & Co) attended a consultation with the ATO on tax professionals’ views on the ATO’s online channels. Matters discussed at the consultation included:

  • Improving the ATO website search functionality;
  • ATO disseminating of information through sms, website, emails and newsletters, and the currency of that information (including information on outages and maintenance);
  • Practitioners using bookmarks and direct links to information on the ATO website and the Portal and thereby bypassing messages on the homepages; and
  • Support for an optional email alert service for outages.

Members seeking further information in relation to this consultation should contact us at