01 Nov 2018 Incorrect bank account details
From 5–23 November 2018, the ATO will send SMS text messages to your clients if incorrect bank account details were included in their tax return and they are entitled to a refund.
The SMS tells your clients:
- their refund cannot be processed due to incorrect bank account details
- they should phone the ATO on 13 28 61 to correct their details.
Find out more here.