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08 Aug 2019 Latest ATO updates

Online services for agents 

Key changes 

Many new features and improved functions are available in Online services for agents. The ATO has retained features that you have told them you like in the portals. 

Find out what these key changes are here. 

User guide 

The Online services for agents user guide complements the Help section available in Online services for agents (the system). 

Have you incorrectly received a refund?

If you have incorrectly received a tax return refund for a client you no longer represent or you are unable to forward a refund to your client, you need to return the refund to the ATO. 

Find out how here. 

Motor vehicle registries data matching program protocol 

The motor vehicle registries data matching program protocol is prepared and published in accordance with the Guidelines on data matching in Australian Government administration (2014) published by the Office of the Australian Information Commissioner (OAIC). 

Statement of tax record 

Businesses and first tier subcontractors tendering for Commonwealth Government contracts over $4 million need a statement of tax record (STR). Find out more here. 

Tax crime prosecution case studies 

These ATO case studies demonstrate that people who deliberately cheat the tax system will be held to account. 

Serious financial crime results

The Serious Financial Crime Taskforce (SFCT) is a joint-agency taskforce that was established on 1 July 2015. It brings together the knowledge, resources and experience of relevant law enforcement and regulatory agencies to identify and address the most serious and complex forms of financial crime. 

Read more here

Open Forums 

Open Forums provide an opportunity for you and your staff to interact with the ATO in your local area. At an Open Forum you can:

  • hear about the latest updates and changes
  • raise questions and participate in discussions with the ATO about matters of importance to you and your practice.

Your attendance at an Open Forum may contribute towards your continuing professional education (CPE) with the Tax Practitioners Board.

Find out more here.

ATO podcast – Tax inVoice 

The ATO’s podcast Tax inVoice is the easy way to keep updated about the latest tax and super information and how you can meet your obligations. 

Episode 14 – Talking super for employers is now available.  

Private Groups Stewardship Group key messages 12 June 2019 

Information about the key topics discussed at the second Private Groups Stewardship Group key messages meeting on 12 June 2019 can be found here. 

ATO strengthens support for Aboriginal and Torres Strait Islander people 

The ATO provides dedicated and tailored support for Aboriginal and Torres Strait Islander peoples. 

Assistant Commissioner Karen Foat said, “Our dedicated Indigenous Helpline received a record 25,034 calls last year. This line provides specialised tax and super assistance, tailored to meet the needs of these communities.” 

“We know that many Aboriginal and Torres Strait Islander people rely on the helpline to receive tax and super information instead of using online resources. Our staff often provide large amounts of information over the phone; sometimes even talking people through their tax return step by step.” 

Read more here.


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