MEMBER 212 writes:
"I too have had had problems like Member 209 updating SMSF members via the ABR - see 2011 TAXVINE No 45 (18 November 2011).
I contacted a help number on the ABR website but the person I spoke to couldn’t assist and told me to email firstname.lastname@example.org. Over two weeks later I received a reply telling me to post the paper form in. I have had other problems with the ABR website which seems to me quite primitive in its interaction with users.
I understand that sometime in the future, the ATO/ABR are going to take over responsibility for registering business names. At the moment, I can register a business name in our state within a day or so. I am worried that the normal ATO performance criteria of 28 days will apply. Of course, we know the ATO can change its performance standards as and when it likes (e.g. over 12 weeks to issue a refund instead of 2 weeks for an electronic lodgment), so I daresay once the ATO does get involved, a business won't be able to get going with its ABN and business name until the ATO registers it in 6 months' time."