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03 Feb 12 More on anything we can do you can do better

In response to Member 7's comments last week about being instructed by the ATO to use the Portal to do something that the ATO could easily have done - see 2012 TAXVINE No 1 (27 January 2012), MEMBER 10 writes:

"Hi, Member 7. What I do when the ATO instructs me to use the Portal is to say" 'Sorry, my computer's down'."