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28 Nov 14 More on ATO snail mail delays

MEMBER 192 writes:

"Re the ATO's response in last week's TAXVINE - see 2014 TAXVINE No 43 (21 November 2014) - to snail mail delivery taking up most of the 10 day reply time.

Thanks ATO. Why don't you simply adjust the due response time to 28 days (from the 10 days) just the same as your response time is supposed to be when tax agents request something from the ATO?

We can apply the 28 day standard to our responses and you won't have to worry about mail delivery times."

MEMBER 193 writes:

"In last week's edition of TAXVINE  - see 2014 TAXVINE No 43 (21 November 2014) - the ATO responded to feedback about the ‘ATO’s snail mail delivery system’.  The response from the ATO included 'We can assure you we always post notices on the stated issue date.'  There is no way in a blind fit that letters are posted on the issue date. It would have to be 10+ years since the ATO posts mail the same or next day. I am sorry, but it is silly to peddle this claim to Tax Agents when we know it is incorrect. How can an officer of the ATO, presumably a senior person, be so out of touch with what happens on such a simple matter?"