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MEMBER 177 comments on Member 168's difficulties with POI when calling the ATO from overseas:

"Member 168 returned the ATO's call.

My question is: 'Why did you bother?' Even when I am here at work and I miss their call, I only sometimes return the call. They always ring back. Holidays are not for being chased by the ATO or anyone else really.

I pity anyone in sole practice, the game changed many years ago, and it is almost impossible for small practices to survive. I don't endorse that fact, it is just the way it is. We saw the writing on the wall years ago, so we had to get bigger. Luckily we chose well."

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