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MEMBER 176 writes:

"I guess we are one of the 'lucky' tax practices that have not had a lot of delayed assessments. Then again, most of our wage clients have consistent incomes over the course of a year.

Computer programming, no matter how clever (or not), is never going to be able to factor in those variables that make life a rollercoaster for some. Those clients who have had multiple jobs, at multiple pay levels, in multiple industries, with inconsistent overtime and/or seasonal fluctuation, are always going to fall outside the 'normal individual or industry ranges', and according to the ATO criteria, will have their assessment delayed for individual assessment.

In the days of manual assessment (of the entire taxpaying community), the turnaround time from lodgment to assessment was 4-6 weeks. It is now taking 12 weeks for that manual assessment to occur on a minute percentage of the taxpaying community. So much for technology making the process more efficient."

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