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16 Jul 10 More on refunds

MEMBER 210 writes:

"Is anyone else having problems with slow refunds for the 2010 year? I lodged an individual return on 2 July for a client and expected it to be back pretty quickly. I have been checking on the Portal because the client is desperate for her refund and today [12 July 2010] I found that it has finally been processed but that the refund is not going to be paid until 19 July - 17 days from the date of lodgment.
 
I am certain that in past years the returns I lodged in early July were processed very quickly and refunds were in my client's bank accounts within a week or ten days at the latest. Is this a sign of how well the fabulous new computer system is working? A very simple, very straightforward individual return taking 17 days to process and pay a refund?

God help us, please!!!!!!!!!!!"

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