The ATO responds to an issue raised by MEMBER 45 in 2014 TaxVine No 13 (2 May 2014) about amendment requests and electronic processing.
“Electronic processing is significantly quicker than paper. As part of our service commitment to process lodgments within acceptable timeframes, we finalise 90% of electronic amendments in 20 business days and 80% of paper amendments in 50 business days.
Member 45’s advice is correct that to expedite the process, tax practitioners should notify us of their authority to act on behalf of a new client by adding them to their client list using the Tax Agent Portal before they lodge the amendment request via ELS.
We support Member 45’s comments that it will benefit tax practitioners to use electronic channels. This is relevant for lodging any forms with us, not just amendments.”