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03 May 13 More on the 85% lodgment requirement, the Portal and tax agent survey

MEMBER 83 also writes:
"...plus Member 81's comments regarding tax agent lodgment performance - well said. The major stumbling block with the ATO for tax agents is the Portal. The ATO are loading it up more and more but is down for tax agents to use more and more so they have a real big problem!"

MEMBER 84 writes:
"To Members 77, 78, 79, 80 & 81 in last week's TAXVINE - see 2013 TAXVINE No 14 (26 April 2013) - you made my day
I also completed the tax agent survey – I hope the final results translate to 'disastrous', although if the practice performance stats are anything to go by, the poor ratings I gave will probably translate to 'excellent service', 'excellent communication' and 'excellent technological advances'.
Our performance was at 92.4%; not bad considering that we still have nearly 30% to go according to our book.
We too have been plagued by factors beyond our control this year – couldn't tell that from the stats though."

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