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19 Dec 14 More on the ATO's writing skills

MEMBER 206, whose feedback as Member 201 about "co-designing" correspondence was responded to by the ATO in last week's TAXVINE - see 2014 TAXVINE No 46 (12 December 2014) - responds to the response: 

"The ATO went to great lengths in their reply in last week’s TAXVINE to explain how they co-design correspondence. What a load of rubbish. How about they just start employing some people who can WRITE a decent letter. How much does all this co-design stuff cost the taxpayer? If it weren’t so funny, I would cry."