MEMBER 121 writes:
"Earlier this year I left the practice where I had been working and started up my own practice as a sole practitioner. I diligently added all my clients to my TAN and thus removed them from the previous TAN. Lately I had to lodge a request for lodgment deferral for a client with multiple entities which was done via the Pothole. Not only did I not receive a reply via the Pothole but the ATO in their wisdom sent a paper letter denying the extension which they sent to the old accountant's PO Box!