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06 Feb 14 No-one to contact?

MEMBER 1 writes:

"I thought that the policy of the ATO was that a contact person at the ATO would be included on all correspondence that makes a request for further information?

Some of our clients have received letters from the ATO (ie c/o us as their Tax Agents) asking for more information regarding superannuation guarantee obligations but there is no ATO contact person named on these letters."

THE TAX INSTITUTE’S TAX COUNSEL, STEPHANIE CAREDES, COMMENTS: “Thank you for bringing this to our attention Member No.1. If members have examples of particular pieces of correspondence they have received from the ATO where no contact person has been listed, please let us know at Tax Policy.