20 Mar 14
On ATO debt collection
MEMBER 22 writes:
"Good old Dun & Bradstreet, aided by the ATO, has sent out client debt demand letters addressed to our postal address, but with no name. Yes, we can work out from the reference (TFN) who they are, but it is plain incompetent not to have a person’s name on the letter address.
Also noted lately that IAS rate changes are being sent to us when all clients have IAS sent to them direct, this has not happened for some time, so the ATO has been messing with address defaults, again.
Trust they have it sorted by July, when we are busy, because if not it will be 'returned to sender'.
Perhaps letters should always be returned to sender if not addressed correctly."