MEMBER 173 writes:
"I found out today after ages on the phone with the ATO that the ABR website has had changes applied with AUSkey permissions. Apparently only administrator users ( effectively only the tax agent) are now able to make ABN applications. Due to these changes, my staff, who are all standard AUSkey users, are now unable to apply for ABNs for my clients despite them being able to do so up to a few months ago. The ATO know this is an issue but standard AUSkey users are apparently not going to have this feature reinstated until after the upgrade in January 2015. So one of those administrative jobs that staff used to do for me now must be done only by me, an overworked sole practitioner, thanks to software 'improvement'.
What a great use of my time, and surely clients will be happy to pay my charge rate to register a basic ABN for them."