"Sick of bashing my head against a brick wall contacting the ATO (aka AIO- Australian Incompetence Office), I sought assistance from my local federal member of Parliament on 4 June 2010 to resolve outstanding ATO issues dating back to 5 March 2010.
My member of Parliament's secretary contacted the ATO then advised me that the ATO has "hundreds of thousands" of issues that they are trying to resolve so I should not expect a timely resolution. Twenty six days later (1 July 2010), the ATO Parliamentary contact has not been able to resolve one single issue.
Some things never change and the thought of 2010 Tax Assessments fills me with dread. Two of the ATO broadcast emails this week pre-empting issues and Portal "difficulties" yesterday (yet again) does nothing to lessen my dread."