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05 Aug 11 On dealing with the ATO

MEMBER 132 writes:

"We recently received a letter from the ATO advising that they are to conduct an audit on one of my client's quarterly BASs. This is an extract from the email that I sent in response:

'We are in receipt of your letter dated 21 July 2011 which arrived in our office on 26 July 2011. I have spoken with our client about this matter and we will not be able to provide the information requested by you by 4 August 2011 due to our respective current workloads and current deadlines.

Accordingly we will provide you with the requested information by Friday 26 August 2011. In the meantime, if you need to contact me, my details are in this email'.
 
It's about time all practitioners did this, as I am well and truly over the peddling of the 28 day service standard quoted by the ATO when they need to act on a matter, but when they want taxpayer information they demand a shorter time frame."


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