MEMBER 9 writes:
"As I had a problem with the ATO declaring that substantiation documents had not been received by them, I prepared another lot, 2 inches thick!, and headed off to the ATO Hurstville Shop Front as it was listed when I checked the ATO web site, and found that it was not there despite its listing on the ATO website!
So, I eventually managed to speak to a lady over the phone at ATO Hurstville and on enquiring was told that the Hurstville Shop Front had closed a year ago!!
On enquiring where the next nearest ATO Shop Front was she informed me that it was at Wynyard. I expressed a comment that Wynyard was not exactly local to Hurstville as it is in the CBD.
However, one small improvement! She said that she would contact the appropriate department in the ATO to have Hurstville Shop Front removed from the ATO website.
Would The Tax Institute please, please get the ATO to re-open the Hurstville Shop Front as I know some of the public have been trying to use it apart from myself."