MEMBER 174 writes:
"I recently contacted the ATO for a payment arrangement for a client. The debt was over $25k so I had to speak to an actual person.
The ATO officer said the ATO needed 50% upfront payment as the client was considered a high risk of default. I asked why and he advised that back in 2006 the client had difficulty in paying a BAS on time (even though they have had a good history since).
After advising him I thought this was a bit harsh, he 'spoke' to his superiors and they approved a 6 month plan of equal instalments.
I guess that compassion from the ATO is a thing of the past now."