"Poor Member 210 must be 'new age' as in the '70s & '80s we were spoilt when a refund came back in less than 4.5 weeks.
Member 212 shows why we are struggling. It [the correct treatment of reportable employer super contributions on payment summaries] has been well documented but I fear even the professional pay preparers aren't listening.
To round off, I suppose Member 209 [multiple client letters] would hate to see a heap of "reviews" by the ATO and in exasperation would say "Why wasn't I told". Plus I know it seems frustrating to receive copies of the letters but at least we then all know what the client receives.
All in all I like the information we receive today compared to the dark ages."