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19 Dec 14 On refund delays

MEMBER 208 writes:

"Does the ATO still trade in gold rather than Australian dollars? 

A client recently overpaid their tax liability by $40K. We became aware some weeks after payment. We lodged a refund request online on 25/11/14. We received a message back from the ATO on 12/12/14. It stated our request had been processed. Requested refund should issue by 09/01/2015!

That is over 6 weeks from request date for an individual to make a handful of key strokes to transfer the funds back to their rightful owner. In this day and age, what a disgrace!!"