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MEMBER 22 writes: 

"The ATO says that if an agent's lodgment performance is above 65%, but they have not yet met the benchmark of 85%, they may be able to improve their performance by reviewing their client list and removing any clients that they no longer represent.

How is that possible when they have been on the Portal all this year? 

On 9 January 2015, the ATO said: "Over the Christmas shut-down period the ATO migrated the client management function to its primary Integrated Core Processing system. Unfortunately post this move, we have detected problems associated with removing clients and ending Client authorisation through the Portal. We are currently working to resolve this problem and will post a further message when it is fixed. We apologise for any inconvenience." 

At least they seem to have stopped bragging about their $800 million dollar computer."