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28 Sep 1212 On the ATO changing the address for service of notices

MEMBER 195 writes:

"Our practice is the address for service of notices from ATO including the dispatch of BAS forms. I am sick and tired of ATO changing the address because the client rings ATO to make a payment arrangement. Leave the addresses alone and send the payment arrangement paperwork to our practice. We find this out when our clients fax the BAS form posted to them or when the client rings for advice in trying to interpret an ATO letter sent directly to the client.

Many correspondents to TAXVINE have commented on this same issue. ATO, your call centre staff are not properly trained and create more unnecessary work. Just leave it alone."

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