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13 Apr 12 On the ATO failing to respond

MEMBER 90 writes:

“Like others a client received the CGT letter telling us the capital gain on a property, alas it is a main residence. Advised the same; over 28 days later, no response, so a complaint to ATO for not responding. It is quite unsatisfactory: the ATO send out strongly worded/framed correspondence, but when they are wrong they don’t even send a response. The same has happened with the 12 week serious/fraudulent letters; the refund issues but no acknowledgement that the letter was not correct and ITR was correct. It is another example of simple rudeness and unprofessionalism on the part of the ATO.”


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