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MEMBER 7 writes:

"I've been trying to use the ATO's new and improved Publications Ordering Service at

No matter how many times I try, the username/password/captcha is always invalid.

Does anybody else get this to work successfully, or is this a simple tactic to prevent agents from ordering anything useful ?

Perhaps another small part of the relentless reduction in service from ATO.

Despite the shaky start, we hope 2014 might create more rewarding relationships with ATO than previous year/s."