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MEMBER 133 writes:

“Thanks ATO for revamping your website ONE WEEK before our busiest time of year. Can I find what I need? NOOOOOO. Where is online ordering of publications? I’ve been checking every day trying to order some paper 2013 income tax returns. At least I could find the online publications page in the old website so I could see if the forms were available yet. Not in the new website. I searched every menu and sub menu. Can’t find it anywhere. So I try the new beaut search engine. Whatever I put in as my search term, I get the old ‘unexpected error’ message. Just great. Thanks a lot ATO. And if I hear one more time how ‘we’ told you what to put on the website, I think I’ll scream. Leading a horse to water doesn’t fix the horse’s broken legs!!”