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MEMBER 169 writes, in response to Member 165's feedback in last week's TAXVINE - see 2012 TAXVINE No 29 (3 August 2012):

"How does a client know if the services provided were of a competent standard when it is the client relying on the tax agent's expertise that they do not have?

I get the impression that whoever comes up with these silly requirements has never worked in the real world."

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