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The Commissioner has published his latest online update on the new "integrity phone service" for tax agents. The Commissioner says that the new service will allow tax agents to report instances of unethical or unlawful behaviour directly to the ATO. For example, agents can notify the ATO of:

- unregistered preparers
- poor or indifferent behaviour of other registered tax practitioners
- compliance problems with clients, and
- systemic problems in the industry.

The Commissioner continues:

"Trained staff will be responsible for receiving calls and will use a detailed series of questions to obtain useful information and clarify details. Before we can do anything with a complaint we need high quality information that can be substantiated and is based on evidence - we will not act on malicious or vexatious complaints. All verified complaints and relevant information will then be referred to specialist staff in our tax agent integrity team."

For a copy of the Commissioner's online update, go here

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