16 Jul 1212 Payment slip barcode error - activity statement collation packages
In a broadcast message sent 11 July 2012, the ATO alerted registered tax agents of an error in the payment slip barcode in activity statement collation packages for the period ending 30 June 2012.
For clients making activity statement payments at Australia Post this error could result in their payment not being applied to the correct account when received by us.
The electronic funds transfer (EFT) code appearing on the payment slip is correct and can still be used to make payments through all other payment methods.
Activity statements that were sent out individually are not affected by the print error.
The ATO says that it has advised Australia Post of the error. They will use the EFT code to cross reference the correctness of the barcode, and if a mismatch occurs, they will enter the EFT code manually when processing activity statement payments.
The ATO says that where possible, it recommends agents that they encourage their clients to pay electronically or use one of the other methods of payment listed on the back of their payment slip.
For clients who must use Australia Post to pay, they need to ensure Australia Post staff manually key the payment details rather than scanning the barcode on the payment slip.