13 Sep 2019 RBA statements and the “system”
MEMBER 238 writes:
I received an Integrated client account – running balance account (RBA) statement recently. My was granted a payment arrangement, yet the statement I received in the mail said pay up immediately $40K.
I queried the ATO: Why are you sending this – it will give the client a heart attack.
– “Oh, Those RBA Statements are just to advise the interest being charged.”
– Well can’t you delete the incorrect wording?
– “No – that’s the “system” and we can’t change that.”
I hate the “system” that controls us!