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13 Sep 2019 RBA statements and the “system”

MEMBER 238 writes: 

I received an Integrated client account – running balance account (RBA) statement recently. My was granted a payment arrangement, yet the statement I received in the mail said pay up immediately $40K. 

I queried the ATO: Why are you sending this – it will give the client a heart attack. 

– “Oh, Those RBA Statements are just to advise the interest being charged.” 

– Well can’t you delete the incorrect wording? 

– “No – that’s the “system” and we can’t change that.” 

I hate the “system” that controls us!


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