MEMBER 253 who, as Member 240, wrote in 2013 TAXVINE No 42 (1 November 2013) about the gender transformation, performed by the ATO, of Mr Sam Jones into Miss Sally Jones (twin brother and sister), complete with a duplication of his ABN (and possibly TFN), now writes with an update:
"As Member 240, I commented on the ATO being too lazy to issue a new TFN for a client and they just allocated the twin brother's TFN to the new applicant (his twin sister). I also said that it would take up to 6 months to get rectified. Well, you could have knocked me down with a feather when I checked the Portal today, the name has been changed back the original male, and it happened the day after I sent the email to the ATO. The also fixed the ABR for the ABN Lookup, on the same day. No problem here. Now if they can get that fixed overnight why does it take 42 days or longer for other problems to be fixed?
I am still waiting on the ATO to advise me that they received my email and have fixed the problem. Perhaps because it was their fault they cannot bring themselves to admit they made a mistake.
Well at least they didn’t compromise the TFN and create additional headaches. Perhaps they have learned there is a common sense approach to all problems.
Well done ATO!!"