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The ATO responds to an issue raised by Member 66 in 2014 TaxVine No 19 (6 June 2014) about debt collection and, in particular, what happens when a client leaves the tax agent’s practice.

“We understand some clients leave a tax agent in the manner suggested by Member 66. In those circumstances the new agent should ensure that contact details are updated. Where the client chooses not to engage another agent then it is the client’s responsibility to update their record. This will becoming increasingly easier as the take-up of MyGov increases. As mentioned in the last reply, if the client fails to do this and the ATO contacts the previous agent we can then remove the incorrect details.”

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